POLICIES

Customer Service

For questions and to purchase our jewelry:
Email: info@elmablint.com
Telephone or send a text to us at: 718 913 3468
Tuesday – Friday 10am – 5:00pm EST

We live in Brooklyn, NY where our designing and small batch production gets done. Our production and casting facility is in the heart of New York’s jewelry district.  This allows us to manage our production easily and get your jewelry to you quickly.

Payment
We accept Paypal. We accept all major credit cards which is securely processed via paypal or Amazon payments.

Availability
Most items are in stock and will be shipped from NY within 5 days.  If you need an item in a RUSH, please contact us about the availability.  Keep in mind that if you select the next day option you will not have the item the next day.  Rings are usually sized to order.  We offer a wide selection of styles and it’s impossible as a small design company to have every style in every size in stock at all times.
All 14k and higher karat gold items will be made to order and therefore not returnable.

Shipping
Sorry, we cannot ship to P.O. Boxes

Ground: $8.00
Next Day $25.00
Complimentary shipping on purchases over $250.00
Free ground is available for orders that can  be shipped within 14 days.

International Shipping:
Yes! We ship internationally. 

Gift Wrap
Complimentary gift-wrap on all orders…you will love it.

Returns
If you are not satisfied with your purchase for any reason, we will accept return of unworn merchandise for a merchandise credit within 7 days.  Prior authorization must be obtained for all returns and our return drop box address. Please keep in mind that ALL 14k gold items are made to order and therefore not refundable as are Custom and commissioned orders.

Repairs and maintenance
Blint Design Corp will accept jewelry in need of repair.  Please contact us for authorization before sending your item to us.
We will Contact you about repair charges if applicable.
You may also return your Vermeil jewelry for re-plating using a highly regarded micron plating system. Charges vary.
Blint Design Corp is not responsible for lost or damaged returns.  Please be sure to send your package UPS or FedEx. We are unable to claim returns at the post office.  Email us for authorization at info@elmablint.com

Custom and Special Orders
We welcome all custom and special orders. Please click here for our ring sizing chart.  You may also request a complementary ring sizer mailed to you.

Please contact us to discuss your needs.  We are experts in creating personalized pendants and charms.

 

 

 

 

 

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